For delivery and return information, please review the policies below. The production estimate on your product page or agreed with you applies to your order.

Shipping

SHIPPING POLICY

Last updated: September 4, 2026

ORDER ORIGIN

All orders are prepared and shipped from Jaipur, Rajasthan, India.

PRODUCTION AND PROCESSING TIME

Most VimleshBadaya jewelry is handcrafted and made to order. Standard production generally takes 5–10 business days before dispatch.

Custom designs, personalized pieces, resizing, special stone sourcing, or orders requiring certification may need additional time. The estimated production time shown on the product page or confirmed with the customer will apply.

SHIPPING TO THE UNITED STATES

For eligible United States orders:

• Orders valued at USD $250 or more: Free insured shipping.
• Orders valued below USD $250: USD $20 insured shipping.

The final shipping charge is displayed during checkout before payment.

ESTIMATED DELIVERY TIME

Estimated delivery to the United States is normally 7–15 business days after dispatch. Delivery estimates are not guaranteed and do not include production time.

Customs inspections, carrier operations, weekends, public holidays, severe weather, remote destinations, and other events outside our reasonable control may cause delays.

TRACKING

Tracking information will be provided after dispatch. For certain shipping services, tracking may show limited or no movement while the package travels from India to the United States. Additional tracking scans may appear only after the package enters the United States carrier network.

ADDRESS AND CONTACT INFORMATION

Customers must provide a complete and accurate shipping address, email address, and telephone number.

If an order is delayed, returned, or lost because incorrect or incomplete information was supplied, the customer may be responsible for additional shipping costs.

CUSTOMS DUTIES AND IMPORT TAXES

International orders may be subject to customs duties, import taxes, brokerage charges, or other fees imposed by the destination country.

These charges are the customer’s responsibility unless they are expressly included or collected during checkout. Customs processing and charges are controlled by local authorities and are outside our control.

DELIVERY AND SIGNATURE

Orders may require a signature at delivery because of their value. Please ensure that someone is available to receive the shipment or follow the carrier’s instructions for collection or redelivery.

DELAYS

If tracking has not updated, please contact us at vimleshbadaya@gmail.com. We will review the shipment and assist with a carrier inquiry where appropriate.

A carrier or customs delay does not automatically mean that a package is lost.

LOST OR DAMAGED PACKAGES

If a package arrives damaged, retain the packaging and contact us promptly with photographs of the item, packaging, shipping label, and visible damage.

If tracking indicates delivery but the package cannot be found, contact the carrier and us as soon as possible so the matter can be investigated.

RETURNS

Return shipping conditions are provided separately in our Return and Refund Policy. Please contact us for approval and return instructions before sending an item back.

CONTACT

Email: vimleshbadaya@gmail.com
Phone: +91 7014884072
Website: https://vimleshbadaya.com

Returns and refunds

RETURN AND REFUND POLICY

We want you to feel confident when purchasing from VimleshBadaya. If you are not satisfied with your order, you may request a return within 14 calendar days of delivery.

RETURN ELIGIBILITY

To request a return, please contact us at vimleshbadaya@gmail.com within 14 days of delivery and include your order number.

To qualify for a return:

• The item must be unworn, unused, unaltered, and in its original condition and packaging.
• Any certificate or documentation supplied with the item must also be returned.
• Items returned without prior approval may not be accepted.

CUSTOM AND PERSONALIZED ORDERS

Customized, personalized, engraved, resized, altered, or made-to-order pieces may be returned within the same 14-day period. However, a 20% customization and production charge will be deducted from the refund.

This deduction does not apply if the item arrived damaged, defective, or different from what was ordered.

RETURN SHIPPING

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Please use a trackable and insured shipping service. We are not responsible for return packages lost or damaged during transit.

Original shipping charges, customs duties, import taxes, and other fees are non-refundable unless the return is due to our error or otherwise required by law.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

Please inspect your order after delivery. If the item is damaged, defective, or incorrect, contact us as soon as possible at vimleshbadaya@gmail.com with your order number and clear photographs.

After reviewing the issue, we will arrange an appropriate repair, replacement, or refund.

REFUNDS

We will notify you after receiving and inspecting the returned item.

If the return is approved, the refund will be issued to your original payment method within 5 business days. Your bank or payment provider may require additional time to process and display the refund.

EXCHANGES AND RESIZING

For exchanges or resizing requests, please contact us at vimleshbadaya@gmail.com. Any price difference, resizing charge, and shipping cost will be confirmed before work begins.

CONTACT

For questions regarding returns or refunds, contact:

Email: vimleshbadaya@gmail.com

View the current shipping policy and return and refund policy.